1. Information We Collect

• Account Data: name, email, phone, login credentials (hashed), business/venue details.
• Client Data (Customer Data): information you enter about your clients (e.g., contact details, booking notes, appointment details).
• Payment Data: billing address and payment metadata; card numbers are handled by the payment processor and not stored by us.
• Usage Data: device info, IP address, browser, logs, analytics events.

2. How We Use Information

• Provide and operate the Platform
• Process transactions and subscriptions
• Improve features and performance
• Communicate support, updates, and security notices
• Prevent fraud and misuse
• Comply with legal obligations

3. Customer Data (Your Clients)

If you are a Venue Operator, you may upload or process data about your Clients. You represent that you have the necessary rights and consents to provide that data to us for processing on your behalf. You are responsible for your own privacy notices and client consents.

4. Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service Providers: hosting, databases, analytics, email, customer support tools
• Payment Processors: to process payments and prevent fraud
• Legal/Compliance: if required by law, subpoena, or to protect rights and safety

5. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, security, and analytics. See the Cookie Policy for more details.

6. Data Retention

We retain data as long as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal and contractual requirements.

7. Security

We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is completely secure. You are responsible for maintaining your own backups of critical information.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information. To submit a request, email [email protected].

9. Children

The Platform is not directed to children under 13 and we do not knowingly collect personal information from children.

10. International Users

If you access the Platform from outside the United States, you understand your data may be processed in the United States and other jurisdictions where our service providers operate.

11. Changes

We may update this policy from time to time. Material changes will be posted with an updated “Last Updated” date.

12. Contact

Email: [email protected]